Terms and Conditions

Effective Date: July 01, 2024

Welcome to Empire IT Sys LLC (“Empire IT Sys,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, software products, and services (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. Please read them carefully before using our Services.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not use our Services.

2. Definitions

• “User” refers to any individual or entity accessing or using our Services.

• “Account” refers to the account you create to access and use our Services.

• “Content” refers to all text, graphics, software, and other materials provided through our Services.

• “Subscription” refers to the payment plan under which you access and use certain Services.

3. Use of Our Services

3.1 Eligibility

To use our Services, you must be at least 18 years of age or the age of majority in your jurisdiction. By agreeing to these Terms, you represent and warrant that you meet these eligibility requirements.

3.2 License Grant

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or internal business purposes.

3.3 User Responsibilities

You agree to:

• Use our Services in accordance with all applicable laws and regulations.

• Provide accurate and complete information when creating an Account or using our Services.

• Maintain the confidentiality of your Account credentials and notify us immediately of any unauthorized use.

• Not interfere with or disrupt the functionality of our Services or the servers and networks used to provide them.

• Not use our Services for any unlawful, fraudulent, or malicious purposes.

4. Subscription Plans and Payment

4.1 Subscription Plans

Our Services may be offered under various subscription plans. Details of these plans, including features, pricing, and billing cycles, are available on our website or as otherwise communicated to you.

4.2 Payment Terms

• Fees: You agree to pay all applicable fees for your Subscription as specified during the sign-up process or as agreed upon with us.

• Billing: Subscription fees will be billed on a recurring basis in accordance with the payment schedule associated with your plan.

• Payment Method: You must provide valid payment information. We may use third-party payment processors to handle transactions.

• Charges: By providing payment information, you authorize us to charge the payment method for all fees due for your Subscription.
  

4.3 Refunds

Subscription fees are non-refundable except as required by law. In the event of a billing dispute, you must contact us within 30 days of the charge.

5. Intellectual Property

5.1 Ownership

All intellectual property rights in our Services and Content, including copyrights, trademarks, and patents, are owned by or licensed to Empire IT Sys. Nothing in these Terms transfers any rights to you except for the limited license to use our Services.

5.2 Restrictions

You may not:

• Copy, modify, distribute, or create derivative works of our Services or Content.

• Reverse engineer, decompile, or disassemble any part of our Services.

• Use our Services for competitive analysis or to develop competing products or services.

6. Termination

6.1 Termination by Us

We may suspend or terminate your access to our Services at our discretion if you breach these Terms, engage in unlawful activities, or fail to make payments as required.

6.2 Termination by You

You may cancel your Subscription at any time through your Account settings or by contacting us. Upon cancellation, you will have access to the Services until the end of the current billing period.

6.3 Effect of Termination

Termination of your access will result in the loss of all rights and access to your Account and associated data. We may retain certain information as required by law or for our legitimate business interests.

7. Disclaimers and Limitation of Liability

7.1 Disclaimers

Our Services are provided “as is” and “as available,” without any warranties of any kind, whether express or implied. We disclaim all warranties to the fullest extent permitted by law, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Limitation of Liability

To the maximum extent permitted by law, Empire IT Sys shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our Services. Our total liability for any claims related to our Services will be limited to the amount paid by you for the Service giving rise to the claim during the 12 months preceding the event.

8. Indemnification

You agree to indemnify, defend, and hold harmless Empire IT Sys, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from or related to your use of our Services, your breach of these Terms, or any violation of any law or the rights of a third party.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of laws principles.

9.2 Dispute Resolution

Any disputes or claims arising out of or related to these Terms shall be resolved through binding arbitration conducted by the American Arbitration Association in [Your City], [Your State]. The arbitration will be conducted on an individual basis, and you agree to waive any right to participate in class actions or collective proceedings.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

11. Miscellaneous

11.1 Entire Agreement

These Terms constitute the entire agreement between you and Empire IT Sys concerning your use of our Services and supersede all prior agreements and understandings.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

11.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

12. Contact Us

For any questions or concerns about these Terms, please contact us at:

Empire IT Sys LLC
720 Hill Drive, Hoffman Estates, IL, 60169, USA
info@EmpireITSys.com

We appreciate your business and look forward to providing you with exceptional services.