Privacy Policy

Effective Date: July 01, 2024

Welcome to Empire IT Sys LLC. At Empire IT Sys LLC ("Empire IT Sys," "we," "our," or "us"), we are committed to protecting your privacy and ensuring a secure and transparent user experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our software products, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account.

• Purchase or subscribe to our products or services.

• Contact us for support or inquiries.

• Participate in surveys, promotions, or feedback opportunities.

Personal information may include, but is not limited to:

• Name

• Email address

• Phone number

• Billing and payment information

• Company name and job title

1.2 Non-Personal Information

We may also collect non-personal information automatically as you interact with our website or use our products and services. This information helps us to understand user behavior and improve our offerings. Non-personal information may include:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and the time spent on those pages

• Referring website or source

2. How We Use Your Information

Empire IT Sys LLC uses the information we collect for various purposes, including:

• Providing and managing our products and services: To fulfill your requests, process transactions, and deliver the features and functionalities of our products.

• Communication: To send you updates, notifications, and promotional materials about our products and services. You may opt out of marketing communications at any time.

• Customer Support: To provide you with customer service, address inquiries, and resolve issues.

• Improving our offerings: To analyze usage patterns and enhance the quality, functionality, and performance of our products and services.

• Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.

3. Sharing Your Information

Empire IT Sys LLC does not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party vendors, service providers, or partners who perform services on our behalf, such as payment processors, hosting services, or customer support.

• Legal Requirements: We may disclose your information if required to do so by law, in response to legal processes, or to protect our rights, privacy, safety, or property.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring entity as part of the transaction.

4. Data Security

Empire IT Sys LLC takes the security of your personal information seriously and employs a variety of measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Technical safeguards:
  Encryption, firewalls, and secure server technologies.
  

• Administrative safeguards:
  Access controls, regular security audits, and staff training on data protection.
  

However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights concerning your personal information. These include:

• Access and Correction: You may request access to your personal information and request corrections if it is inaccurate or incomplete.

• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

• Deletion: You may request the deletion of your personal information, subject to certain legal obligations and retention periods.

To exercise these rights, please contact us at info@EmpireITSys.com.

6. Cookies and Tracking Technologies

Empire IT Sys LLC uses cookies and similar tracking technologies to collect and store information about your usage of our website and services. Cookies are small data files placed on your device that help us remember your preferences, analyze usage patterns, and improve your user experience.

You can manage cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website and services.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside your own, including the United States, where our servers and operations are located. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your home country.

8. Changes to This Privacy Policy

Empire IT Sys LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Empire IT Sys LLC
720 Hill Drive, Hoffman Estates, IL, 60169, USA
info@EmpireITSys.com

We will respond to your inquiries as promptly as possible.

Thank you for choosing Empire IT Sys LLC.